Preparing Your Files for Upload
If you have not already spoken to one of our sales or customer service people, please call 888.595.9457 or e-mail us to let us know the specifics of your job and what files you are sending us.

We ask that you please compress your files into a single Zip or Stuffit archive. This is especially critical when sending fonts. If you do not have any compression software, please ask us about the best way to proceed.

Please title your compressed archive with your name or your company name. Your filename cannot have any spaces, slashes, or any other symbols, or you will get an error.

Our FTP site is password protected, so be sure to get the appropriate login name and password when you contact us regarding your job.

Uploading Your Files
There are two ways you can upload your files: with an FTP client, or over the web.

• FTP Client
  Our FTP address is ftp.ps-graphics.com. Again, you must call to get a login and password. There is no limit on file size when using an FTP client.
  
  Using an FTP client is the most reliable way to FTP files. If you don't have an FTP client, we recommend getting one if you plan on doing a lot of file transfers. You can download free demos of FTP clients from the following links:
  
  Mac: Transmit or Fetch
  Windows: CuteFTP or WS-FTP
  
  
• FTP Over the Web
  If you don't have an FTP client, you may transfer your files over the web if they do not exceed 50MB. If they do, you will need to use a standard FTP client.
  
  Direct your browser to ftp.outerscape.net and enter your username and password. Click "login". Once you are logged in, simply click the "Browse" button at the bottom of the screen to locate and upload your files.

If you have uploaded files that are incorrect and need to be deleted, please let us know as soon as possible.

Please contact us at 888.595.9457 or 512.302.4664 with questions or problems with FTP.